5 core servicesWhat we do
Each service is fully documented, delivered by qualified professionals and produces audit-ready outputs recognised by Italian health authorities.
01Accredited Environmental Sampling
Chain-of-custody water sample collection
Qualified field technicians collect hot and cold water samples from all relevant outlets (showers, taps, cooling towers, storage tanks) following the chain-of-custody protocol required for regulatory validity. Sampling plans are risk-based and tailored to facility type and the applicable Italian or EU guideline.
Deliverables
- Written sampling plan aligned with State-Regions Agreement 2015
- Chain-of-custody documentation for each sample
- Laboratory analysis by an ACCREDIA-accredited ISO/IEC 17025 lab
- Results in CFU/L per point, reported within 7 working days
- Accredited technical report (PDF) with actionable recommendations
Typical timeline
Results within 7 working days of sampling; expedited 3-day option available
02Legionella Risk Assessment
Documented facility risk evaluation
A written Legionella risk assessment is a legal requirement for all non-domestic operators in Italy (State-Regions Agreement 2015, D.Lgs 81/2008 Title X). Our engineers conduct a site visit, review existing technical documentation, identify high-risk installations and produce a documented risk profile with a prioritised action plan.
Deliverables
- On-site technical inspection by a qualified risk assessor
- Risk profile for all water systems (hot, cold, cooling circuits)
- Identification of dead legs, low-use outlets and high-risk equipment
- Written risk assessment report (Italian law compliant)
- Prioritised corrective-action plan with timelines
Typical timeline
Site visit within 5 working days of booking; written report within 10 working days
03Water Safety Plan (Piano di Autocontrollo)
Periodic monitoring programme design
A Water Safety Plan (called Piano di Autocontrollo in Italian regulations) is a documented programme defining sampling frequencies, measurement points, action thresholds, corrective procedures and documentation requirements. We design and maintain the plan for the facility, coordinating all subsequent sampling campaigns.
Deliverables
- Tailored Water Safety Plan document (Italian regulatory format)
- Sampling calendar for up to 12 months
- Action threshold matrix and corrective-action flowchart
- Annual review and update service included
- Compliance dashboard access for multi-site contracts
Typical timeline
Plan delivered within 15 working days of risk assessment completion
04Disinfection Protocol & Corrective Action Support
Post-exceedance remediation guidance
When sampling results exceed Italian action thresholds (≥ 1,000 CFU/L for non-healthcare; ≥ 100 CFU/L for healthcare), a documented disinfection intervention is required. We coordinate the selection and supervision of the appropriate disinfection method — thermal shock, hyperchlorination, or copper-silver ionization — and confirm efficacy with post-treatment sampling.
Deliverables
- Selection of disinfection method appropriate to facility and installation type
- Written disinfection procedure (protocol and safety instructions)
- Coordination with specialist disinfection contractors
- Post-treatment accredited sampling to confirm efficacy
- Regulatory notification support (ASL/ASP reporting where required)
Typical timeline
Emergency response within 24 hours of exceedance notification; post-treatment sampling within 48 hours of disinfection
05Multi-Site Framework Contracts
Centralised compliance for property portfolios
Hotel chains, healthcare networks, housing associations and industrial groups managing multiple sites across Italy benefit from a single framework contract: unified sampling calendars, consolidated reporting, volume-based pricing and a dedicated account manager. All results are accessible through a shared compliance dashboard.
Deliverables
- Single point of contact for all Italian sites
- Unified sampling schedule across multiple facilities
- Consolidated multi-site compliance dashboard
- Annual compliance report per site and portfolio summary
- Volume-based pricing with fixed annual cost
Typical timeline
Framework agreement set up within 10 working days; first sampling campaign scheduled within 20 working days