Common questionsServices FAQ
Five answers on legal obligations, laboratory standards, turnaround times and English documentation for international operators.
Which facility types are legally required to test for Legionella in Italy?+
Under the Italian State-Regions Agreement of 7 May 2015 and Legislative Decree 81/2008, hotels, nursing homes, hospitals, gyms, public swimming pools and industrial facilities with cooling towers or aerosol-generating systems are subject to mandatory risk assessment and periodic sampling. Residential condominiums with centralised water systems are strongly recommended to sample annually.
What standard do your laboratories use?+
All partner laboratories are accredited by ACCREDIA (the Italian National Accreditation Body, signatory of EA, IAF and ILAC mutual recognition arrangements) and analyse samples using the UNI EN ISO 11731:2017 culture method on BCYE selective agar at 36 °C for 7–10 days. Results are expressed in CFU/L and compared against ISS national action levels.
How quickly are results available?+
Standard turnaround is 7–10 working days from the sampling date. Expedited analysis (3–5 working days) is available on request for pre-reopening protocols or post-incident investigations. The certified test report is issued directly by the accredited laboratory and forwarded to you digitally.
Do you provide documentation in English for head-office audits?+
Yes. All operational reports, risk summaries and compliance dashboards are available in English. Certified laboratory test reports are issued in Italian (the legally required format for Italian health authority inspections) but accompanied by an English summary note.
Can you service multiple Italian properties under one contract?+
Yes. Framework contracts for international hotel chains and multi-site operators are our speciality. A single contract covers all scheduled sampling rounds across all Italian properties, with a unified annual sampling calendar, consolidated English reporting and priority scheduling. Volume pricing applies from three or more sites.